Frequently Asked Questions

How are services delivered?

Capella Educational Services delivers nationwide coaching, mentoring, and consulting services through virtual meetings on the Zoom platform. In addition to this, we provide communication via emails, weekly blogs, and text messaging.

What about confidentiality?

As a testament to our commitment to confidentiality, we maintain the highest level of respect for our clients and their work. Rest assured that both your work and personal information are handled with the utmost discretion and are kept strictly confidential.

What is your refund policy?

All purchases are non-refundable.

Can you write for me?

Doctoral candidates are expected to take full authorship of their work. Clients are required to incorporate feedback and suggestions to refine and advance their writing process. Capella Educational Services upholds rigorous ethical and scholarly standards. Our services are designed to furnish support, guidance, and resources crucial for the successful completion of your dissertation. It is important to note that we do not engage in writing the dissertation on your behalf.

How about the feedback from my dissertation committee?

Capella Educational Services provides supplementary support throughout the dissertation process. It is crucial to recognize that the decisions and input offered by your committee members take precedence over external services, as they possess comprehensive knowledge of your institution's dissertation requirements. We strongly urge clients to communicate the feedback received from committee members to their coach in order to ensure alignment.

What guarantees are provided?

Coaching, mentoring, and consulting services are established on a partnership basis between the client and the coach. Both parties are required to engage in a mutual commitment, expend effort, and demonstrate diligence. Clients are accountable for addressing received feedback, maintaining open lines of communication with their coach, attending all scheduled sessions, posing inquiries, and conveying pertinent information regarding their institution's expectations. It is imperative to note that Capella Educational Services cannot be held accountable for the overall outcome of the services.

What if I miss a scheduled session?

Clients are allocated specific time slots according to their chosen service options. No refunds will be issued for missed sessions; however, a rescheduling option may be considered on a case-by-case basis.

Are contracts required?

Contracts represent the formal agreement between the coach and the client. They are legally binding documents that delineate the services, expectations, and payment requirements.

What are your hours?

The services are designed to accommodate each client and their schedule needs. Flexible scheduling is provided to accommodate mornings, evenings, and weekends.  

Are you familiar with my institution's dissertation requirements?

It is important to note that each institution may have specific requirements for the formatting of manuscripts. Therefore, we kindly request that clients provide their institution's dissertation template, guidelines, and any relevant updates to their coach. This ensures that our services are aligned with the expectations of the institution.

What does the editing service include?

The editing service is purposefu l and targeted, focusing on aspects such as spelling, grammar, sentence structure, flow, readability, consistency, adherence to APA guidelines, and overall organization. Line-by-line reading is carried out on a weekly basis,ng level service chosen. tailored to the specific coachi

My work is due sooner than the indicated session timelines. Can you help?

The process of dissertation preparation is extensive and dynamic. It is pertinent to avoid last-minute editing, as it is suboptimal and not recommended. Kindly reach out to us at your earliest convenience to explore how we can provide assistance. The pricing for our services is determined on a case-by-case basis. For urgent requirements, the cost commences at $500 for the initial 30 pages, with a guaranteed turnaround time of 24 hours or less.